TERMS OF SERVICE
Welcome to InsafHost!
InsafHost owns all editorial content and graphics on this site. InsafHost provides web services to subscribers all over the world, and all customers must abide by the following Terms and Conditions of Service. The terms of service listed below are intended to give the greatest level of service possible. This InsafHost Terms Of Service agreement (hereinafter referred to as the "TOS") establishes the terms and conditions under which InsafHost's Services (hereinafter referred to as the "Services") will be delivered to you following your registration. You attest to the fact that you are at least 18 years old. The TOS clearly outlines what is and is not permitted to be done with the Services. This TOS is not exhaustive, and InsafHost maintains the right to change it at any time, with notice published at www.InsafHost.com. No employee's of InsafHost verbal or written agreement/statement, or anything on the InsafHost website, will take precedence over the TOS. The Customer agrees to all of the terms and conditions of the TOS, as changed from time to time, in their entirety by registering for and using any of InsafHost Services. Customer is accountable for his or her Clients if he or she resells or represents the Services for which he or she is paying. Only the Customer who is paying for the Services is recognized by InsafHost, not his or her clients. Violation of the TOS or any other activity deemed inappropriate by InsafHost may result in the Customer's Services being terminated or suspended.
New Account
We'll set up your account once we've received payment and screened the order(s) for fraud by ourselves and/or our payment partner(s). You have to supply us with an email address that is not @ the domain(s) under which you are registering. If there is ever an issue with abuse or we need to contact you, we will use the primary email address on file. You must keep the email address on file up to date and current at all times. You must ensure that the contact information for your domain account and your actual domain name(s) are valid and up-to-date if you have a domain name registered with InsafHost. InsafHost is not responsible for a lapsed registration caused by the domain being paired with outdated contact information. If you need to double-check or alter this information, go to your clients' section and make the changes yourself. Your account may be terminated if you provide fraudulent contact information of any type. Within 3 days of establishing your account with InsafHost, you will be required to present government-issued identification (Passport/National ID/Driving License, etc.) and proof of address (Utility Bill) for any service purchased from InsafHost. If you don't meet these standards, your order may be flagged as fraudulent and refused. New account setup may be delayed due to unanticipated challenges with numerous mail servers and any connection problems between your ISP and InsafHost operating office.
Payments
When you subscribe to our services, you are signing up for a pre-paid service, and all ITES (domain registration, web hosting, SSL, and so on) services are subject to 5% VAT, or 5% VAT and 2% sales tax for web development services. All past-due invoices can be paid online with bKash, or PayPal, as well as via bank transfer or walk-in payment at our operation office. Except for payments made through our offline method, all online payments are subject to a payment gateway fee, which will be added automatically when you select payment options in your Clients Area > Invoice. From 30 to 1 day before the renewal date, renewal notices are sent numerous times through email. bKash, Bank Transfer, and Walk-in-Payment are the only methods of payment we accept at our operation office. If your yearly charge is declined and we are unable to contact you, the late fees to authorize your account will apply. Any questions about payment should be directed to the InsafHost support forum. We shall take the following steps if a shared/reseller/VPS/Dedicated/Email Server/Spam Filtering/File Hosting, etc. account has a past due invoice.
You must note:
- 1 Days – Accounts are suspended
- 7 Days – Late Fee Added
- 30 Days – Accounts will be terminated
Cancellations
You must write to sales or request a Cancellation from your clients' area if you wish to cancel your services.
Content or links that are forbidden include (but are not limited to):
- IRC Scripts/Bots
- Proxy Scripts/Anonymizers
- Pirated Software/Warez
- Image Hosting Scripts (similar to Photobucket or Tinypic)
- AutoSurf/PTC/PTS/PPC sites
- IP Scanners
- Bruteforce Programs/Scripts/Applications
- Mail Bombers/Spam Scripts
- Banner-Ad services (commercial banner ad rotation)
- File Dump/Mirror Scripts (similar to Rapidshare)
- Commercial Audio Streaming (more than one or two streams)
- Escrow/Bank Debentures
- High-Yield Interest Programs (HYIP) or Related Sites
- Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
- Sale of any controlled substance without prior proof of appropriate permit(s)
- Prime Banks Programs
- Lottery Sites
- MUDs/RPGs/PBBGs
- Hateful/Racist/Harassment oriented sites
- Hacker focused sites/archives/programs
- Sites promoting illegal activities
- Forums and/or websites that distribute or link to warez/pirated/illegal content
- Bank Debentures/Bank Debenture Trading Programs
- Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
- Mailer Pro
Opt-in Email Marketing
If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is accepted. By definition, opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. If we find your account transmitting email to persons that did not authorize such activity, that is grounds to suspend and terminate your site. Note: On the flip side, the joining of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps so that you will not be a victim of spam from second and third parties of such lists.
Resource Usage Policy:
12. a) Server Resource Abuse Policy(SRAP)
Any website on our shared servers that consumes a lot of server resources (CPU, memory, and network bandwidth) will be offered the chance to upgrade to a dedicated server. Abuse and misappropriation of system resources is a significant issue that InsafHost will not tolerate. Because accounts on a shared server must share resources with other users, we must limit how much CPU and RAM each account can utilize. In all fairness, we cannot allow one or two clients to consume all system resources on a shared machine, causing all other customers to suffer. Excessive CPU and memory utilization by one or more clients result in excessive sluggishness in all areas, including MySQL, Email, HTTP, and others. If a few clients' CPU and memory consumption get out of hand, all sites hosted on the computer will produce problems and become inaccessible. LIMITS ON SERVER RESOURCES ON AVERAGE
- Per account, file, or application, memory use cannot exceed 10%.
- The CPU use varies by shared hosting plan, which can be viewed on the plan details page.
- The number of Apache connections is limited to 30.
- Per domain, 15 MySQL maximum user connections permitted 250 emails per hour.
- At any moment on the server, run stand-alone, unattended server-side processes. This contains all daemons, including IRCD.
- On shared servers, you can run any form of web spider or indexer (including Google Cash / AdSpy).
- Any software that connects to an IRC (Internet Relay Chat) network can be used.
- Run any BitTorrent client, tracker, or application. You are permitted to link to legal torrents hosted elsewhere, but you are not permitted to host or store them on our shared servers.
- Take part in whatever file-sharing or peer-to-peer activity you can think of.
- Run whatever game server you want, such as Counter-Strike, Half-Life, Battlefield 1942, and so on.
- Run cron entries with less than 15-minute intervals.
12. b) Illegal Usage
InsafHost servers are intended to be used for legal purposes. Any information, data, or material that is sent, stored, or distributed in contravention of any applicable law or regulation is forbidden. This includes, but is not limited to, copyrighted information, trademarks, trade secrets, and other intellectual property rights that have been utilized without permission, as well as anything obscene, libelous, poses an illegal threat, or violates export control rules. Pirated software, hacker programs or archives, Warez sites, MP3, and IRC bots are all examples of unacceptable content or connections. Any forum or discussion board that discusses where to obtain such files or distribute them is also illegal. The InsafHost service subscriber agrees to indemnify and keep InsafHost harmless from any claims arising from the subscriber's or any other party's usage of the service. The sole adjudicator of what constitutes a violation of this condition will be InsafHost.